{"id":2799,"date":"2025-03-30T11:42:24","date_gmt":"2025-03-30T11:42:24","guid":{"rendered":"https:\/\/mooselodge.be\/faqs\/"},"modified":"2025-05-20T16:35:27","modified_gmt":"2025-05-20T16:35:27","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mooselodge.be\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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Frequently Asked Questions <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Find answers to the most frequently asked questions about our booking process, payments, cancellations and more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Seasons 2025 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Season 2025 schedule<\/strong><\/h3>

Accommodation prices depend on the season. Below is an overview of the seasonal periods in 2025: <\/p>

Low Season (Low Season)<\/strong><\/h4>

  • January 5 to March 2, 2025<\/p><\/li>

  • November 3 to December 18, 2025<\/p><\/li><\/ul>

    Mid Season (Mid Season)<\/strong><\/h4>

    • April 4 to June 26, 2025<\/p><\/li>

    • September 1 through October 23, 2025<\/p><\/li><\/ul>

      High Season (High Season)<\/strong><\/h4>

      • June 27 to August 31, 2025<\/p><\/li><\/ul>

        Special days 2025<\/strong><\/h3>

        Adjusted rates (equal to high season rates or special rates) apply during the holidays and vacations listed below:<\/p>

        • Spring break:<\/strong> March 3 to March 9, 2025<\/p><\/li>

        • Easter vacations:<\/strong> April 7 to April 21, 2025<\/p><\/li>

        • Labor Day:<\/strong> May 1 to May 4, 2025<\/p><\/li>

        • Ascension:<\/strong> May 29 to June 1, 2025<\/p><\/li>

        • Pentecost:<\/strong> June 6 to June 9, 2025<\/p><\/li>

        • Fall break:<\/strong> October 24 to November 2, 2025<\/p><\/li>

        • Christmas vacations:<\/strong> December 19 to December 23, 2025<\/p><\/li>

        • Christmas Day:<\/strong> December 24 to December 27, 2025<\/p><\/li>

        • New Year’s Eve:<\/strong> December 28, 2025 to January 4, 2026<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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          Rates <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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          Rates overview<\/h3>

          Prices depend on the season and type of stay. Below is an overview of the rates per period and length of stay. <\/p>

          Low Season<\/strong><\/h4>

          • Week (Friday to Friday, 7 nights):<\/strong> \u20ac688<\/p><\/li>

          • Weekend (Friday to Sunday, 2 nights):<\/strong> \u20ac525<\/p><\/li>

          • Long weekend (Friday to Monday, 3 nights):<\/strong> \u20ac660<\/p><\/li>

          • Midweek (Monday to Friday, 4 nights):<\/strong> \u20ac525<\/p><\/li><\/ul>

            Mid-season<\/strong><\/h4>

            • Week: \u20ac<\/strong> 755<\/p><\/li>

            • Weekend:<\/strong> \u20ac575<\/p><\/li>

            • Long weekend: \u20ac<\/strong> 715<\/p><\/li>

            • Midweek:<\/strong> \u20ac575<\/p><\/li><\/ul>

              High Season<\/strong><\/h4>

              • Week:<\/strong> \u20ac1045<\/p><\/li>

              • Weekend:<\/strong> \u20ac795<\/p><\/li>

              • Long weekend:<\/strong> \u20ac970<\/p><\/li>

              • Midweek:<\/strong> \u20ac795<\/p><\/li><\/ul>

                Special days <\/strong><\/h4>

                • Rates during special days are the same as in the high season:<\/p>

                  • Week:<\/strong> \u20ac1045<\/p><\/li>

                  • Weekend:<\/strong> \u20ac795<\/p><\/li>

                  • Long weekend:<\/strong> \u20ac970<\/p><\/li>

                  • Midweek:<\/strong> \u20ac795<\/p><\/li><\/ul><\/li><\/ul>

                    Christmas <\/strong><\/h4>

                    • Fixed prices apply for Christmas depending on the length of stay:<\/p>

                      • 3 nights: \u20ac<\/strong> 1200<\/p><\/li>

                      • 4 nights:<\/strong> \u20ac1350<\/p><\/li>

                      • 6 nights:<\/strong> \u20ac1550<\/p><\/li>

                      • These rates apply whether it is a weekend, midweek or week.<\/p><\/li><\/ul><\/li><\/ul>

                        Old & New <\/strong><\/h4>

                        • For old and new, there is one flat rate of \u20ac1600<\/strong> for each type of stay (week, weekend, long weekend or midweek).<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                          How long can I rent the house? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                          The minimum rental period is 2 days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                          Is the house suitable for business meetings or gatherings? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                          Yes! We offer meeting facilities ideal for small corporate retreats or management meetings. Let us know your needs and we can set up accordingly. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                          Are pets allowed? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                          Yes pets are allowed. In fact, a dog shower is available. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                          Arrival and departure times <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                          At Moose Lodge, we have the following arrival and departure times for each type of stay:<\/p>

                          • Weekly stay<\/strong>: Arrival on Friday from 3 pm, departure the following Friday before 11 am.<\/p><\/li>

                          • Weekend stay<\/strong>: Arrival on Friday from 3 pm, departure on Sunday before 8 pm.<\/p><\/li>

                          • Long weekend<\/strong>: Arrival on Friday from 3 pm, departure on Monday before 11 am.<\/p><\/li>

                          • Midweek<\/strong>: Arrival on Monday from 3 pm, departure on Friday before 11 am.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                            A small cleaning fee may apply for pets. Check the booking page for details on pet-friendly extras. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                            Yes, we are a pet-friendly vacation home! We even have a dog shower for your furry friends. Please inform us in advance if you are bringing a pet. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                            What activities are there in the Ardennes? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                            The Ardennes are perfect for hiking, biking and nature walks. You can also go kayaking, visit castles and visit local gourmet restaurants. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                            How can I change or cancel my booking? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                            You may change or cancel your booking by contacting us directly. Cancellation policies vary based on the time before check-in, so please check your confirmation email for details. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                            Is a deposit required? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                            Yes, we may ask for a deposit of 500 \u20ac. This will be refunded after check-out, provided no damage has occurred. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                            Prices Extras <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                            \n\t\t\t\t\t\t\t\t\t<\/colgroup>\n\n\n\n\n
                            Extras<\/td>\nPrice<\/td>\n<\/tr>\n
                            1 Dog<\/td>\n\n
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                            30,- per stay<\/div>\n<\/div><\/td>\n<\/tr>\n
                            Swimming pool badges<\/td>\n\n
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                            55,- per stay<\/div>\n<\/div><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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                            Additional costs <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                            \n\t\t\t\t\t\t\t\t\t<\/colgroup>\n\n\n\n\n\n\n\n
                            Extras<\/td>\nPrice<\/td>\n<\/tr>\n
                            Cleaning<\/td>\n\n
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                            100,- per stay<\/div>\n<\/div><\/td>\n<\/tr>\n
                            Energy cost<\/td>\n\n
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                            flat rate 20,- p.night summer \/ 30,- p. night winter<\/div>\n<\/div><\/td>\n<\/tr>\n
                            Linen package<\/td>\n\n
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                            10,- p.person per stay<\/div>\n<\/div><\/td>\n<\/tr>\n
                            Waste<\/td>\n\n
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                            10,- per stay<\/div>\n<\/div><\/td>\n<\/tr>\n
                            Tourist tax<\/td>\n\n
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                            1,- p.pers\/per night<\/div>\n<\/div><\/td>\n<\/tr>\n\n<\/tbody>\n<\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                            Frequently Asked Questions Find answers to the most frequently asked questions about our booking process, payments, cancellations and more. Seasons 2025 Season 2025 schedule Accommodation prices depend on the season. Below is an overview of the seasonal periods in 2025: Low Season (Low Season) January 5 to March 2, 2025 November 3 to December 18, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2799","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mooselodge.be\/en\/wp-json\/wp\/v2\/pages\/2799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mooselodge.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mooselodge.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mooselodge.be\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mooselodge.be\/en\/wp-json\/wp\/v2\/comments?post=2799"}],"version-history":[{"count":1,"href":"https:\/\/mooselodge.be\/en\/wp-json\/wp\/v2\/pages\/2799\/revisions"}],"predecessor-version":[{"id":2801,"href":"https:\/\/mooselodge.be\/en\/wp-json\/wp\/v2\/pages\/2799\/revisions\/2801"}],"wp:attachment":[{"href":"https:\/\/mooselodge.be\/en\/wp-json\/wp\/v2\/media?parent=2799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}